Terms of Sale
Nothing contained within these terms and conditions affect your statutory right as a consumer.
Payment and Pricing
We accept payment by Visa, Delta, Mastercard, and Switch cards.
All prices are subject to VAT at a zero rate unless otherwise stated and include delivery charges within the UK. We are happy to quote for delivery outside the UK.
Customer Service
We can be contacted during normal working hours (9am - 9pm Monday to Friday). Please see our contact us page for more information.
Delivery
All prices displayed include delivery within the UK. We will endeavour to fulfill your order and deliver the goods to you within five working days of the placing of your order. If we are unable to deliver the goods to you within this time then we shall contact you and arrange another time for delivery. If another delivery time cannot be agreed upon then we will offer you a full refund.
Cancelling and Returning an Order
Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any item within 14 working days of delivery. This applies to all our products. However we cannot accept cancellations of contracts for the purchase of products where foodstuffs have been opened - unless the items are of unsatisfactory quality upon opening. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.